Search found 297 matches

by singalen
October 12th, 2020, 10:33 am
Forum: iOS Support
Topic: Crash when opening add-on panel
Replies: 5
Views: 675

Re: Crash when opening add-on panel

Thanks to Straff's attached crash report, I know what is the problem there.
This may be deep in the core of the project, a network operation that's fine on desktop OS but takes too long on iOS (which is not permitted).
Still investigating.
by singalen
October 11th, 2020, 2:54 am
Forum: iOS Support
Topic: Crash when opening add-on panel
Replies: 5
Views: 675

Re: Crash when opening add-on panel

Thanks for your report! Working on it now.
by singalen
September 29th, 2020, 4:00 am
Forum: iOS Support
Topic: iOS support thread
Replies: 128
Views: 46096

Re: iOS support thread

Thank you very much for a detailed diagnostics!
A 1.14.4 update is planned for this weekend, will take a stab at this problem.
by singalen
August 26th, 2020, 11:25 pm
Forum: iOS Support
Topic: Backups
Replies: 3
Views: 256

Re: Backups

Very sorry to hear. Not yet. Let me ask for some hints. Can you see the saves in Files app, Wesnoth/saves folder? BTW, an awkward workaround for this problem is to download saves in Files. Is there anything unusual with your device? Is it running out of storage or iCloud space? Is there some other p...
by singalen
August 22nd, 2020, 11:57 pm
Forum: iOS Support
Topic: Backups
Replies: 3
Views: 256

Re: Backups

Hello.
This definitely shouldn't happen. Will look into it.
by singalen
August 22nd, 2020, 11:46 pm
Forum: iOS Support
Topic: iOS support thread
Replies: 128
Views: 46096

Re: iOS support thread

Thanks for reporting!
Will look into it.
Our iCloud synchronization is very basic, it may behave strangely.

Were your saves gone on a single device, or were they synchronized from another device?
by singalen
July 18th, 2020, 6:16 am
Forum: iOS Support
Topic: IOS App bundle
Replies: 5
Views: 803

Re: IOS App bundle

We got a report that the problem may fix itself in a few days. Did this by chance happen to you?

They say that in a similar cases, Apple support recommended users to contact the iTunes Support directly, referring to a case number.
Our Apple Developer Support case number is 101137386926.
by singalen
July 12th, 2020, 9:26 pm
Forum: iOS Support
Topic: iOS support thread
Replies: 128
Views: 46096

Re: iOS support thread

Good to hear! Thanks for letting us know.
by singalen
July 4th, 2020, 5:07 pm
Forum: iOS Support
Topic: iOS support thread
Replies: 128
Views: 46096

Re: iOS support thread

@Cocoine100, sorry, missed your post. Is it still a problem?
Would it go away after a restart of AppStore or the whole system?
by singalen
July 4th, 2020, 5:05 pm
Forum: iOS Support
Topic: IOS App bundle
Replies: 5
Views: 803

Re: IOS App bundle

May I ask you to attach a screenshot of a bundle and of the 1.10 App Store page?
Also, what is your iOS version?
We may need it for a support request to Apple.
There is no plan to change the bundle. Hope the users would be able to upgrade forever.
by singalen
June 20th, 2020, 9:21 pm
Forum: iOS Support
Topic: IoS Zoom
Replies: 3
Views: 1413

Re: IoS Zoom

Yes, it's possible in a very limited fashion - 50% and 25% zoom.
It's planned. I will take a stab at it in this update.
Thank you!
by singalen
June 20th, 2020, 9:20 pm
Forum: iOS Support
Topic: iOS support thread
Replies: 128
Views: 46096

Re: iOS support thread

You need to open the bundle page and wait for some time. The price on the bundle will change to "Complete".
by singalen
June 15th, 2020, 6:42 pm
Forum: iOS Support
Topic: iOS support thread
Replies: 128
Views: 46096

Re: iOS support thread

Thanks! Will fix in this update.
by singalen
June 13th, 2020, 6:45 am
Forum: iOS Support
Topic: iOS support thread
Replies: 128
Views: 46096

Re: iOS support thread

Thanks for your report!
An update will come out this week.
Can you please tell me, what version of iPad do you have?
by singalen
June 5th, 2020, 8:06 pm
Forum: iOS Support
Topic: iOS support thread
Replies: 128
Views: 46096

Re: iOS support thread

Hi. Welcome to the forums! Open the Wesnoth bundle in App Store. You might need to wait for some time. After App Store loads all the data it needs, the price tag on the bundle will change from $3.99 (or other currency) to "Complete". After that, you should be able to install "Battle for Wesnoth HD" ...